Four Questions to Ask Before Hiring a Roofing Company in New Bern, NC

April 12, 2019 10:39 pm Published by Leave your thoughts

Whether you need to hire a roofing contractor for roof repair, a shingle assessment or total roof replacement in New Bern, NC, there are a few important questions you should ask. Asking questions is the quickest way to ensure the crew working on your home’s roof is qualified and will do a good job; otherwise, you risk costly roof repairs, leaks and damage in the future. You’re already spending a pretty penny on roof services and new materials, so you don’t want to put yourself in a position that is likely to mean more time and cost more money.

Both homeowners and commercial building owners will benefit from gathering information about roofers ahead of time. To get you started, here are a few questions you should ask before hiring a roofing company in New Bern, NC.

What’s your company’s full name and physical address?

Be very specific when you ask each potential company this question. Ask them for the full name of their roofing company and where their business building is located. Aim for a local small, yet reputable roof replacement company. Be wary if you are only given a post office box address or the company doesn’t have a physical location.

Who is your insurance company?

A reputable roofing company will be able to give you the name of their insurance company without hesitation. Additionally, they should have proof of worker’s compensation coverage and liability insurance, which protects the homeowner in the event of an accident while employees are working on your roof. Worker’s comp protects you should a crew member get injured, and liability insurance covers damage caused by the roofers. Never hire an uninsured contractor—you may be held responsible for the cost of roofer-caused damages to your own home, or stuck footing medical bills for injured workers.

Can I see your roofing contractor license?

Find out from the roofing contractor if they are properly licensed by your city and/or state. Understand that licensing requirements vary by location, and some cities and counties may require roofing professionals to be licensed. You should also check with your local licensing office that the license is valid, up to date and free of violations. Note that a roofing business license is not the same as a roofing contractor license.

What kind of warranty do you offer for your work?

A roof repair or replacement company that guarantees its work offers a huge benefit to you. Find out how long the guarantee lasts and what it covers—the average roof warranty typically lasts for about one year, sometimes longer depending on the particular company. Keep in mind that it’s the manufacturer that usually covers the roofing materials and the roofer who covers the labor provided. Because these are two separate warranties, clarify what is covered under each, and for how long.

Be positive that your roofing contractor in New Bern, NC can answer all these questions and more. If they can’t, you should continue your search for a trustworthy company. Reach out to Dallas Cherry Roofing today to begin working with our reliable and highly-skilled roofing team!

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